Returns Policy for AMMA SHOP UK 

At AMMA SHOP UK, we prioritize customer satisfaction. If you're not completely happy with your purchase, please review our refund policy below: 

1. Eligibility for Returns 
Items must be returned in their original condition: unused, with tags, and in the original packaging. Certain items, such as perishable goods, custom-made products, or final sale items, are non-returnable.

2. Return Timeframe 
Returns are accepted within 14 days of purchase or delivery date.

3. Refund Methods 
Refunds will be issued to the original payment method or as store credit, based on your preference.

4. Return Process 
To initiate a return, please contact us using the chat. 
Provide proof of purchase and any required documentation (e.g., photos for damaged items).

5. Damaged or Defective Items 
If you receive a damaged or defective item, contact us immediately with photos as proof. We'll offer a replacement, store credit, or refund as appropriate.

6. Shipping Costs 
Customers are responsible for return shipping costs unless the item is defective or incorrect.

For further assistance, please contact the support team using the chat. We’re here to help!